FAQs

General

Q. Can I smoke in the house?

A. A no smoking policy is essential for the comfort of all our guests.  It is illegal to smoke within the guest house and any smoking would consequently trigger the fire alarm. We ask that guests use the picnic bench area to smoke outdoors using the ashtray provided. There is also an ashtray located outside of the apartment door for those guests staying in the apartment to use.

Q. Can we book the whole of Kiltearn House?

A. Being a small intimate guest house, it is the ideal place for group bookings.

Q. Can we return late in the evening?

A. For the comfort and safety of our guests we lock up at 11pm but will close later if requested.

Q. Do you accommodate children?

A. Unfortunately we do not have the facilities to accommodate children under the age of 6. 

Q. Do you accommodate pets?

A. Whilst being animal lovers ourselves, sorry, in deference to other guests we cannot take pets in the house.

Q. I have special dietary requirements. Is that a problem?

A. We try our best to cater for special dietary requirements were possible.  Please enquire when booking, so that we may prepare in advance.

Q. Is there a hairdryer/iron/ironing board available?

A. Every room is equipped with a flat-screen TV with a hairdryer and tea and coffee making facilities.

An iron and ironing board are available upon request, along with a small selection of personal care items which you may have forgotten to pack. 

Q. Is there disabled access?

A. It is necessary to use the stairs to access the rooms within the main building.The apartment is all ground floor level however there is a step leading to the bedroom. There is also a step down through the fire exit.

Q. Is there wireless internet access?

A. Yes we have wireless internet running throughout the guest house, which is free for guests to access

Q. What is there to do locally?

A. We are ideally located for fishing, hunting, cycling, walking, bird watching and car travel.  We are more than happy to help plan your itinerary if required.

Q. What time is breakfast?

A. Generally breakfast is between 7-9am but we are very flexible if you need an early start.

Q. When can I check in?

A. Guests can check in from 4 pm on the day of arrival and should endeavour to check out by 10 am on the day of departure. We will make every effort to be flexible and accommodate any special requests.

Q. When should I check out by?

A. Guests can check in from 4 pm on the day of arrival and should endeavour to check out by 10 am on the day of departure. We will make every effort to be flexible and accommodate any special requests.

Q. Can we have visitors?
Yes. For fire regulations, the owners must be informed prior to any guests arriving. Unless otherwise arranged, visitors should leave the premises by 11pm.